Sikeston Board of Municipal Utilities customers can now manage their account through a new SmartHub mobile app.
BMU customers are now able to pay their bill, view their usage, contact customer service and get the latest news through the web or on their smartphone or tablet.
When customers log in, they’ll be able to view their billing history and make a payment with just a couple of clicks. They will be able to see their current bill, along with bills from previous months or even the previous seasons if customers want to compare costs.
Not only will the customer be able to see their billing history, but they’ll be able to see their actual use as well. Customers can see how the use is trending over time, which will allow them to take steps to lower their bills.
Making payments through SmartHub will be fast and easy as well. The first time customers make a payment either through the web or through their mobile device, they can securely store their payment information for future transactions. The next time the bill is due, it will take just a couple of clicks.
Customers will also be able to see important notices with SmartHub. They’ll be able to select how they want to be notified about their bill, including email and text messaging. Customers will even be able to set usage thresholds so they will know when they are using more than they like, which will help keep the electricity bill as low as possible.
Reporting a service issue is also easy with the mobile app. Instead of calling the BMU office, users can notify BMU of issues with just a few clicks in the app. Customers can also contact BMU for customer service requests or with any questions at any time from anywhere.
To register, users can sign up for SmartHub either using their mobile device or their computer. To register from the computer, click on the SmartHub registration button from the Sikeston BMU website and follow the instructions.
To register from a mobile device, download the SmartHub app from the App Store and follow the instructions.
For help, call 573-471-3328.